State Farm® Insurance Agent Jenna Mack

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Christopher Cherry

March 24, 2024

5 out of 5

"Great place. Has insurance"

Hillary Schlecht

March 21, 2024

5 out of 5

"Jenna and Nikki will go above and beyond to help you. While having to worry about moving over a 1,000 miles away to Fort Novosel, they made my insurance needs one less thing for me to worry about. They were absolutely amazing to work with and got me an amazing deal. The cherry on top of it all is that they are both welcoming and professional."

Emily Browning

March 20, 2024

5 out of 5

"Jenna and her team are fabulous to work with. They answer all my questions and get me what I need quickly and efficiently. Highly recommend."

zubaedia jesar

March 18, 2024

5 out of 5

"Recently I changed to State Farm because of the big price difference.I don’t regret my decision at all! And the customer service was amazing! I already have a new friend!! Hey Nikki girl!!🥰"

Ray Day

March 16, 2024

5 out of 5

"Great customer service I highly recommend."

Thomas Knight (Shady Hill Farm)

March 15, 2024

5 out of 5

"I highly recommend Nikki Nelson at Jenna Mack State Farm agency in Ozark. She is very prompt , courteous , and always eager to help !"

Tyre Timmons

March 1, 2024

5 out of 5

"Susan Roberts from State Farm provided exceptional service, securing a competitive quote tailored to my needs. Her professionalism and knowledge stood out, making the insurance process seamless. Susan's approachable demeanor and open communication fostered trust throughout our interactions. I highly recommend her for anyone seeking a dedicated and reliable insurance agent. Thank you, Susan, for your outstanding assistance and commitment to customer satisfaction."

Katelyn Hatcher

February 29, 2024

5 out of 5

"Jenna and her team go above and beyond to help their customers! I would recommend to anyone!"

adrianna moultry

February 29, 2024

5 out of 5

"Love there friendly service"

Crystal Dansby

February 28, 2024

5 out of 5

"Great service and the staff was very helpful"

Rosemarie Arnette

February 28, 2024

5 out of 5

"Great service, and staff was very helpful"

Lisa Hussey

February 28, 2024

5 out of 5

"Great customer service"

Layla Arnette

February 27, 2024

5 out of 5

"Great Service and friendly staff!"

CVMA Alabama

January 19, 2024

5 out of 5

"We had a great experience with Jenna Mack State farm, especially with Susan Roberts. She made the transition so easy and made sure we had all the information. More importantly, saved us money while being able to increase our coverage on our cars and home. After being with USAA for almost 20 years, we were amazed at how much we were being over charged. Thanks again."

Lynn Newell

October 20, 2023

5 out of 5

"Jenna and her team are the best to work with!! They made everything so easy when I moved here from Florida!!! Definitely go see them for your insurance needs!!"

Marie Somerford

October 19, 2023

5 out of 5

"Shaunna Hurley was a pleasure to deal with, Always has the answers to all my questions and is quick to respond to my calls or emails!"

Banks Leverette

October 18, 2023

5 out of 5

"Jenna Mack is incredibly knowledgeable, friendly, and always goes the extra mile to help her clients. I highly recommend reaching out to her for any insurance needs!"

Tami Darley

August 24, 2023

5 out of 5

"They seem to truly care abt the person instead of the policy."

Rebecca Dawley

August 23, 2023

5 out of 5

"LOVE this office!!"

Gracie Albritton

August 23, 2023

5 out of 5

"The staff at Jenna Mack State Farm are very friendly, knowledgeable, and professional! They always get back with us in a timely manner with any questions! They truly care about their customers. I highly recommend them!"

Heather McKee

August 23, 2023

5 out of 5

"I have had insurance with State Farm for years! And I absolutely LOVE the ladies in the office! They are the absolute best, and ALWAYS take amazing care of me!"

Rachel Strickland

August 23, 2023

5 out of 5

"Jenna Mack has a lovely staff and they are always willing to help!"

Jenna Mack

August 7, 2023

5 out of 5

"Call me, come see me - I LOVE doing what I do!"

sarah calhoun

July 28, 2023

5 out of 5

"Love this place"

Jordan Hurley

July 19, 2023

5 out of 5

"The people here are great to work with! Jenna Mack State Farm has always responded quickly to my questions and concerns. They are professional, friendly and care about their customers. I highly recommend them!"

What our customers say about us...

Christopher Cherry

March 24, 2024

5 out of 5

"Great place. Has insurance"

Hillary Schlecht

March 21, 2024

5 out of 5

"Jenna and Nikki will go above and beyond to help you. While having to worry about moving over a 1,000 miles away to Fort Novosel, they made my insurance needs one less thing for me to worry about. They were absolutely amazing to work with and got me an amazing deal. The cherry on top of it all is that they are both welcoming and professional."

Emily Browning

March 20, 2024

5 out of 5

"Jenna and her team are fabulous to work with. They answer all my questions and get me what I need quickly and efficiently. Highly recommend."

zubaedia jesar

March 18, 2024

5 out of 5

"Recently I changed to State Farm because of the big price difference.I don’t regret my decision at all! And the customer service was amazing! I already have a new friend!! Hey Nikki girl!!🥰"

Ray Day

March 16, 2024

5 out of 5

"Great customer service I highly recommend."

Thomas Knight (Shady Hill Farm)

March 15, 2024

5 out of 5

"I highly recommend Nikki Nelson at Jenna Mack State Farm agency in Ozark. She is very prompt , courteous , and always eager to help !"

Tyre Timmons

March 1, 2024

5 out of 5

"Susan Roberts from State Farm provided exceptional service, securing a competitive quote tailored to my needs. Her professionalism and knowledge stood out, making the insurance process seamless. Susan's approachable demeanor and open communication fostered trust throughout our interactions. I highly recommend her for anyone seeking a dedicated and reliable insurance agent. Thank you, Susan, for your outstanding assistance and commitment to customer satisfaction."

Katelyn Hatcher

February 29, 2024

5 out of 5

"Jenna and her team go above and beyond to help their customers! I would recommend to anyone!"

adrianna moultry

February 29, 2024

5 out of 5

"Love there friendly service"

Crystal Dansby

February 28, 2024

5 out of 5

"Great service and the staff was very helpful"

Rosemarie Arnette

February 28, 2024

5 out of 5

"Great service, and staff was very helpful"

Lisa Hussey

February 28, 2024

5 out of 5

"Great customer service"

Layla Arnette

February 27, 2024

5 out of 5

"Great Service and friendly staff!"

CVMA Alabama

January 19, 2024

5 out of 5

"We had a great experience with Jenna Mack State farm, especially with Susan Roberts. She made the transition so easy and made sure we had all the information. More importantly, saved us money while being able to increase our coverage on our cars and home. After being with USAA for almost 20 years, we were amazed at how much we were being over charged. Thanks again."

Lynn Newell

October 20, 2023

5 out of 5

"Jenna and her team are the best to work with!! They made everything so easy when I moved here from Florida!!! Definitely go see them for your insurance needs!!"

Marie Somerford

October 19, 2023

5 out of 5

"Shaunna Hurley was a pleasure to deal with, Always has the answers to all my questions and is quick to respond to my calls or emails!"

Banks Leverette

October 18, 2023

5 out of 5

"Jenna Mack is incredibly knowledgeable, friendly, and always goes the extra mile to help her clients. I highly recommend reaching out to her for any insurance needs!"

Tami Darley

August 24, 2023

5 out of 5

"They seem to truly care abt the person instead of the policy."

Rebecca Dawley

August 23, 2023

5 out of 5

"LOVE this office!!"

Gracie Albritton

August 23, 2023

5 out of 5

"The staff at Jenna Mack State Farm are very friendly, knowledgeable, and professional! They always get back with us in a timely manner with any questions! They truly care about their customers. I highly recommend them!"

Heather McKee

August 23, 2023

5 out of 5

"I have had insurance with State Farm for years! And I absolutely LOVE the ladies in the office! They are the absolute best, and ALWAYS take amazing care of me!"

Rachel Strickland

August 23, 2023

5 out of 5

"Jenna Mack has a lovely staff and they are always willing to help!"

Jenna Mack

August 7, 2023

5 out of 5

"Call me, come see me - I LOVE doing what I do!"

sarah calhoun

July 28, 2023

5 out of 5

"Love this place"

Jordan Hurley

July 19, 2023

5 out of 5

"The people here are great to work with! Jenna Mack State Farm has always responded quickly to my questions and concerns. They are professional, friendly and care about their customers. I highly recommend them!"